We at Jaguar Orland Park have always prided ourselves in taking great care of our employees and customers and we will continue that tradition, especially in the face of the growing concern regarding the coronavirus (COVID-19). There is no higher priority than the safety of our customers and employees.
Like so many of you, we have spent the last several days and weeks learning about COVID-19 and how it is impacting our world. For Jaguar Orland Park, this means understanding how it affects our employees, customers, and communities, and how we can do our part to prevent the continued spread of the virus. Our driving force through all of this is to make sure our team members and guests are safe. We have taken many extra measures to ensure the cleanliness of our dealership. We have done a deep cleaning of the entire dealership and are frequently disinfecting all surfaces and the vehicles on the showroom floor. We are disinfecting the vehicles after each and every test drive. Our customer waiting areas have been disinfected. We are following all the CDC guidelines to prevent the spread of this infection.
Our dealership plans to remain open by appointment only with reduced sales hours Mon-Sat. 10AM-5PM. Service and Parts: Mon-Fri. 7AM-5PM, closed Saturdays. You can also accomplish many of your necessary transactions by phone, online, or with our
Concierge Service:
- View our new and used inventory, to contact our sales team click here or call.
- Schedule a test drive remotely. We will bring our sanitized vehicles to you.
- We will provide on-the-spot appraisals;
- We will complete your sales transaction wherever you feel most comfortable-home, work, or at the dealership;
- Service drop off and pick up, allowing you to utilize essential service for your vehicle while minimizing your interactions at the dealership;
- Service appointments can be made online; Vehicles will be sanitized after service is performed.
- We will respond to any requests that help make you feel more comfortable.
As with most businesses, we are closely following the Centers for Disease Control's guidelines and recommendations, and will continue to provide excellent service, while taking all precautions to keep our vehicles, facilities, and work spaces clean. We will continue to update our customers on a regular basis.
We have taken precautionary measures at our dealership to help ensure that our customers and employees are being protected from the spread of germs and that we have initiated numerous protocols at the dealership beyond the normal steps you take during the flu season, such as:
- We have installed hand-sanitizing stations throughout the dealership to allow visitors and personnel to clean their hands more frequently;
- We have increased the frequency in which high-volume, high-touch areas, including paper towel dispensers, vanity tops, counters, and door handles, are cleaned;
- We staff is required to engage in good hygiene by frequently washing their hands with soap and water for at least 20 seconds;
- We are in touch with numerous agencies and your state trade Association, Chamber of Commerce, plus the health departments at the city, state, and federal levels to make sure you receive the latest updates and protocols;
- We have distributed critical information to key staff members and business partners to help prevent communicable sicknesses throughout this dealership; and
- Our showroom offices and demo vehicles are disinfected and cleaned throughout the day - these measures include the use of disinfectant cleaning agents with increased frequency. Keeping our dealership staff as well as our customers safe is our number one priority at this time.
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